Returns & Exchanges Policy
At REEF Perfumes, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return or exchange your fragrance within 14 days of delivery, provided the bottle remains in its original, sealed packaging.
Initiate Your Request
Contact our fragrance concierge team via email or our online portal with your order number and the reason for your return.
Pack with Care
Place the unopened perfume bottle in its original box and use the protective transit packaging to ensure the glass remains secure during shipping.
Ship to REEF
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our team verifies the seal is intact, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing